As a result of attending this
course participants will effectively plan and
deliver oral communications have received
individual coaching and an opportunity for self
appraisal have helped to overcome individual
problems, improve technique and develop self
confidence.
Content:
Input practice and feedback
delivering a presentation.
Note:
All participants will be asked to give a 15
minute presentation some consideration should be
given to topic and preparation before
the course. The presentations will be filmed on
video and participants can study the video after
the course.
Duration:
2 Days
Suitable for:
Anyone who has to talk to groups
of people.
Assertiveness Skills
"Believe in yourself! Have faith in your abilities!
Without a humble but reasonable confidence in your own
powers you cannot be successful or happy"
Norman Vincent Peale
(1898 - 1993)
Objectives:
As a result of attending this course
participants should be aware of:-
▪ How to make clear specific requests
▪ How to say 'No'
▪ How to handle criticism
▪ How to manage feelings
▪ How to
take the initiative
▪ How to build self-esteem.
Duration:
2 Days
Suitable for:
Anyone experiencing difficulties
getting people to listen to them or dealing with
difficult people.
How to Make People do What you want them to
(and getting the best from other tricky situations)
Do you ever feel that you have all the best ideas and
no one listens to you?
Are you a middle manager trying to have influence up
the way and sideways?
Are you trying to influence professionals outside your
organisation?
Objectives:
As a result of attending this
course participants will be better at winning
themselves a hearing, becoming a better listener,
picking battles more judiciously, influencing
positively within interviews, putting failure in
context, approaching difficult situations with
more confidence.