Care Management Training Scotland : Edinburgh & Glasgow

Health & Social Care Training Scotland : Edinburgh & Glasgow


  Presentation Skills

As a result of attending this course participants will effectively plan and deliver oral communications have received individual coaching and an opportunity for self appraisal have helped to overcome individual problems, improve technique and develop self confidence.
Content: Input practice and feedback delivering a presentation.

All participants will be asked to give a 15 minute presentation some consideration should be given to topic and preparation before the course. The presentations will be filmed on video and participants can study the video after the course.
Duration: 2 Days
Suitable for:
Anyone who has to talk to groups of people.
  Assertiveness Skills

"Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy" Norman Vincent Peale (1898 - 1993)

As a result of attending this course participants should be aware of:-

▪  How to make clear specific requests

▪  How to say 'No'

▪  How to handle criticism

▪  How to manage feelings

▪  How to take the initiative

▪  How to build self-esteem.
Duration: 2 Days
Suitable for:

Anyone experiencing difficulties getting people to listen to them or dealing with difficult people.
  How to Make People do What you want them to

(and getting the best from other tricky situations)

Do you ever feel that you have all the best ideas and no one listens to you?
Are you a middle manager trying to have influence up the way and sideways?
Are you trying to influence professionals outside your organisation?

As a result of attending this course participants will be better at winning themselves a hearing, becoming a better listener, picking battles more judiciously, influencing positively within interviews, putting failure in context, approaching difficult situations with more confidence.
Duration: 2 Days
Suitable for:
Middle Managers

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